This Shipping & Delivery Policy outlines the delivery mechanism for the Software-as-a-Service (SaaS) products offered by Suryawave.

1. Digital Delivery (No Physical Shipping)

Suryawave is a technology company providing e-commerce software platforms. Our services are entirely digital. We do not manufacture, sell, or ship any physical goods or merchandise to our subscribed Merchants. Therefore, no physical shipping is involved when you purchase a Suryawave subscription.

2. Software Delivery Timeline

Delivery of our software services is instant and automated. Upon successful registration and/or payment confirmation for a subscription plan:

Your account and customized storefront dashboard will be activated immediately (within 1 day from the date of the order/payment).
Delivery of our services will be confirmed via an onboarding email sent to your registered email ID.
You will gain immediate access to our cloud-hosted tools to manage your e-commerce business.

3. End-Customer Shipping (Store Purchases)

If you are an end-customer purchasing a physical product from a Merchant whose website is powered by Suryawave, the shipping and delivery of that physical product is handled entirely by that respective Merchant.

Suryawave shall not be liable for any delay in delivery by the courier company or postal authority engaged by the independent Merchant. Delivery of all such orders will be made to the address provided by the buyer at the time of purchase on the Merchant's storefront.

Last Updated: 10/13/2026
For concerns, contact us at [email protected] or +91 9392567247.